Ferguson Enterprises, Inc. Marketing Manager – Fire & Fabrication in Newport News, Virginia

Job Description:

JOB FUNCTIONS AND RESPONSIBILITIES

Responsible for planning and executing marketing campaigns to generate new customers and improve customer retention in the Ferguson Fire & Fabrication business. This position will organize, coordinate and execute marketing campaigns and events in alignment with the business groups and branch network. Work closely with the Ferguson Fire and Fabrication business groups and P&L executives to understand overall business goals and revenue targets to design and manage the implementation of marketing strategies around those goals.

Areas of Impact:

Interfaces with key HQ departments including but not limited to Brand Marketing, Market Research, Business Group leadership, National Accounts, Strategic Products Group, Sourcing, Pricing, eBusiness, IT.

Job Duties:

  • Responsible for the development of annual Ferguson Fire and Fabrication marketing plan that is aligned with the business strategic plan.

  • Development of customer facing marketing programs to include marketing collateral (trade print and online ads, video content), sales enablement tools (brochures, presentations), updating the Fire & Fabrication website content and coordination of all other promotional programs for the business.

  • Maintain updated sales enablement tools and coordinate implementation and distribution that supports the sales organization (e.g. sufficient supplies, reordering, and availability on Pipeline).

  • Lead the development and position of messaging that differentiates Ferguson channel products and services in the market and delivers relevant customer value.

  • Develop marketing plans to support new Greenfield locations and strategic acquisitions

  • Demand generation and retention — develop the marketing strategy and manage the multi-media advertising and promotional programs that drive awareness and demand for FFF channel products and services from the following focus customer segments:

  • Independent Fire suppression contractors

  • Commercial Contractor – Sprinkler division

  • Fire Protection Service Contractors

  • Alarm and detection contractors

  • Special hazards contractors

  • Work in conjunction with Counter Marketing Manager to insure disciplined execution of Fire & Fabrication counter and promotional programs.

  • Develop internal awareness campaign to achieve greater understanding of Ferguson Fire and Fabrication capabilities and drive more opportunity from other business groups.

  • Collaboratively develop the district/branch allocations of vendor marketing co-op

  • Keep abreast of industry trends, competition, and new opportunities.

  • Assume financial responsibility of the Trade Marketing budget and submit budget proposals according to the annual planning/budgeting process.

  • Generate, nurture and track the closure of customer leads.

  • Gather and report customer intelligence to sales teams.

  • Keep abreast of social media demands and email and direct mail campaigns.

  • Compose and incorporate digital/rich media where appropriate (e.g. digital signage, links from emails, branch landing pages, digital signage).

  • Create programs that support brand loyalty and integrate existing customer loyalty programs.

  • Attend trade shows and events to market Fire & Fabrication products where and when appropriate.

  • Develop thorough understanding of Fire & Fabrication product lines and value chain.

BUSINESS ACCOUNTABILITIES

Associate and Operational Management:

Associate must be self-directed, proactive, well organized and demonstrate the ability to develop solutions to challenges that occur during performing the job duties.

Budget Oversight:

Manage annual marketing budget that includes both direct and vendor co-op funding.

QUALIFICATIONS AND REQUIREMENTS

Prior Experience:

  • Undergraduate Degree in Marketing or MBA preferred

  • Ten (10) of marketing experience is preferred. Experience with Maintanence, Repair and Operations business a plus.

Technical and Professional Skills:

Associate is expected to demonstrate proficiency across the following areas of technical knowledge and skill:

  • Ability to organize and prioritize work.

  • Demonstrate proficiency in Microsoft 365 software (Outlook, PowerPoint, Word, etc.)

  • Ability to effectively communicate in writing.

  • Ability to effectively communicate verbally.

  • Ability to efficiently operate computers, tablets, conference phone, projectors, displays, and mobile devices.

  • Ability to effectively utilize postal and shipping/receiving systems.


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.