Ferguson Enterprises, Inc. Product Specialist in Newport News, Virginia

Job Description:

Product Specialist

If a career with an organization that rewards performance and provides a stable and supportive environment for its associate’s nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Ferguson is currently seeking the right individual to fill an immediate need for a Product Specialist.

As a Product Specialist, you will work with Business Development, Branches, Manufacturers, D.C. Management and others as necessary to compile, validate, create, load, and maintain master level product data.


  • Compile, standardize and load product data into the master product file using automated tools and processes

  • Work with manufacturers to gather necessary product information for the master product file; this includes assisting them in understanding the need for data, how it is used, and developing better ways of communicating that data when new products are to be included within the Ferguson master file (CVR)

  • Maintain all basic product file maintenance screens

  • Process requests for product changes from other departments as appropriate

  • Work continuously toward improving product file processes

  • Support programs, goals, and initiatives of the department and company

  • Other duties as assigned


  • Proficient with Microsoft Excel at an advanced level

  • Familiarity with database tools and concepts

  • Working knowledge of Trilogie

  • Demonstrated ability to learn software programs quickly based on previous performance or experience

  • Exceptional attention to detail

  • Strong team player

  • Microsoft Access / Excel

  • Ability to type 50 words per minute with no errors

  • Strong verbal and written communications skills

  • Must have excellent customer service skills

  • Must demonstrate initiative

  • Must be capable of creative problem solving

  • Ability to effectively prioritize daily activities

  • Ability to work independently


As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.