Ferguson Enterprises, Inc. Concierge/Receptionist in Orlando, Florida

Job Description:

Job Description:

Ferguson is currently seeking the right individual to fill an immediate need for a Concierge/Telephone Operator in our Phoenix, Arizona location. If you are a professional, career-minded individual who is committed to great customer service, this is the position for you!

Responsibilities

  • Answer and transfer incoming calls pleasantly and professionally

  • Direct calls to the appropriate associate or department, transfer to the appropriate associate’s voicemail when necessary

  • Assist in answering customer questions

  • Assure appropriate coverage of phones when away from desk

  • Data entry

Qualifications

A high school diploma is preferred, but a GED combined with previous

administrative experience will be considered. A successful Customer Concierge will possess the following:

  • High proficiency with Microsoft Office

  • Excellent verbal communication skills

  • Great phone etiquette

  • Accuracy and attention to detail

  • Excellent organizational skills

  • The ability to type at least 60 wpm

  • Willing to learn

  • Bi-Lingual (English-Spanish) preferred

Benefits

As a large, successful company who prides itself on its stability, Ferguson is able to offer a competitive benefits package which includes the following: medical (four plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!

About Us

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 63 years, we’ve grown from a local distributor to a $13 billion dollar company with more than 1,400 locations and over 22,000 associates nationwide. We pride ourselves on delivering world-class service and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.