Ferguson Enterprises, Inc. Inside Sales Representative in Richmond, Virginia
At Ferguson Enterprises, Inc. (FEI) nobody expects more from us than we do©. We strive to empower our associates to deliver beyond the high expectations of our customers every day. You are now part of this legacy of service and expertise that is unmatched in the industry. We want you to feel great about the work you do and the career opportunities ahead of you at FEI. The foundation of that is having a clear understanding of your role as described in this job overview.
Inside Sales Representative
If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for an Inside Sales Representative. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
As an Inside Sales Representative, you will:
Work hand-in-hand with Outside Sales associates by performing the administrative functions that ensure our customer’s needs are being met.
Support the Outside Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
3 years of industry experience is preferred.
A successful associate will be goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere, in addition to having the following:
Excellent communication, time management and organizational skills
Pleasant personality for phone sales
Ambition to succeed
General computer skills including Microsoft Office
Ability to multi-task
Enthusiasm, courtesy and articulation
Ability to learn quickly
Service minded, aggressive and congenial
As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.