Ferguson Enterprises, Inc. Dispatch Supervisor in Secaucus, New Jersey

Job Description:

Dispatch Supervisor

If a career with an organization that rewards performance and provides a stable and supportive environment for its associate’s nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Ferguson is currently seeking the right individual to fill an immediate need for a Dispatch Supervisor. If you have a love of providing great customer service coupled with an interest in contributing to the bottom line of a multi-billion-dollar organization, this is the position for you!


As a Dispatch Supervisor, you will work efficiently and effectively to plan daily truckload shipments from the Ferguson market distribution center to branches and customers while continuously offering opportunities for process and cost improvement.

  • Work within various software applications to consolidate truckload shipments from the market distribution center to branches and customers

  • Communicate transportation delays that result from system challenges, weather obstacles, etc to customers and the local branches

  • Support the Supply Chain Disaster Plan as documented in the event of a weather emergency that disrupts the transportation of goods

  • Review and evaluate operational procedures and update as appropriate in collaboration with management

  • Communicate daily with drivers


A college degree is preferred for this position, but comparable industry knowledge and experience would also be considered. A successful associate will be goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere.

  • Exemplary phone, interpersonal and written communication skills

  • Must be able to multitask using various media

  • Must be capable of creative problem solving

  • Work comfortably and effectively in a dynamic operational environment

  • Impeccable attention to detail

  • Must be able to practically apply lengthy procedures / instructions

  • Strong working knowledge of MS Outlook and Excel

  • Functional ability with MS Word and Access

  • Ability to effectively prioritize daily activities

  • Ability to work independently, as well as with a cross-functional team

  • Adaptable and flexible to rapid change and the ambiguity that is created by change


As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.